Taylor Gray is fully dedicated to safeguarding the privacy of our website visitors and customers. As fellow internet users and customers of online services, we deeply value the protection of personal information and uphold your right to the same level of privacy. We will not disclose customer information to third parties except in specific circumstances essential for service provision, including order fulfillment, credit and security verification, and customer research and profiling. Any other disclosure of your information will only occur with your explicit consent.

 

You Control Your Information

We are committed to your privacy. Your name, address, email address, phone number, credit card information, and any other personal data will never be sold to third parties unless you explicitly authorize us to do so.

 

Your Marketing Preferences

When you purchase from Taylor Gray, we may occasionally update you on our latest products, news, and special offers through email, mail, phone, or other relevant channels. However, you have full control over the marketing communications you receive. To stop receiving these updates from us and/or selected third parties, simply click the "Unsubscribe" link in any email we send, or email us at taylorgraysales@gmail.com to be removed from our subscription lists.

 

Understanding Cookies and Their Use:

A cookie is a small data file sent to your computer, mobile phone, or other device when you browse a website. This file allows the website to recognize your device upon subsequent visits. Cookies perform various functions that enhance your online experience: they remember your settings and selected items, help us optimize our website's performance, and enable us to present you with more relevant advertisements and offers.

We utilize the following categories of cookies:

• Strictly Necessary Cookies: These are crucial for providing the services you request, such as maintaining the contents of your shopping cart.

• Performance Cookies: These cookies gather anonymized data about website usage, which is aggregated to help us improve our site's functionality. For instance, we use Google Analytics to understand how users navigate and interact with our site, allowing us to enhance areas like navigation, shopping flow, and marketing effectiveness. This data does not contain personally identifiable information.

• Functionality Cookies: These cookies remember your preferences, such as language settings and search criteria (e.g., size, color, product range). This allows us to personalize your experience and make your visits more tailored and enjoyable. This information is also combined anonymously with other user data to improve our website. Our "Saved Items" feature, for example, uses a cookie to remember products you've saved.

• Targeting Cookies / Advertising / Remarketing Cookies: These cookies track your browsing activity to deliver advertisements that are more relevant to your interests. They remember the websites you visit, and this information may be shared with third-party advertisers. For example, we use services like Google AdWords Remarketing to show you personalized ads from us and other Google AdWords advertisers on other websites you visit.

• Managing Cookies: You have the ability to manage cookie settings in your browser to prevent the storage of cookies on your device without your explicit consent. Please consult your browser's help documentation for details on how to adjust these settings.

 

Further Information: To learn more about how cookies function, you can watch this informative video from Google:  https://www.google.com/policies/technologies/cookies/

 

Important Clarification: Cookies do not collect personal identification details, cannot access personal files on your computer, and cannot be used to transmit viruses.

 

Google Remarketing & Opting out

Visitors can opt out of Google’s use of cookies by visiting Google’s Ads Settings http://www.google.com/settings/ads.

Alternatively, you can opt out of all third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt out page http://www.networkadvertising.org/managing/opt_out.asp.

 

Site Statistics

To continuously improve our website and the services we offer, we may share non-identifiable, summarized statistics about website visitors and purchases with our trusted suppliers and consultants. This data is gathered through cookies and code integrated into our site and provides insights into how our website is used, such as page views, time spent on pages, and how visitors navigate. This information helps us understand and enhance the user experience. As with all cookie data, this information is used to improve our services. Please contact us if you have any questions.

 

Limitations of Online Security

We endeavor to safeguard your personal data; however, the transmission of information via the internet carries inherent security risks. We cannot provide an absolute guarantee of the security of data transmitted to our website, and any such transmission is undertaken at your own risk. Upon receipt of your information, we employ rigorous procedures and security technologies to mitigate the risk of unauthorized access.

Circumstances for Disclosing Your Personal Data

Your personal information may be disclosed to any member of our group of companies. Additionally, we may disclose your personal information to third parties under the following circumstances:

• Business Transfers: In the event that Taylor Gray sells or acquires any business or assets.

• Corporate Restructuring: If Taylor Gray or substantially all of its assets are acquired by a third party, the personal data we hold about our customers may be transferred to the acquiring entity.

• Legal and Protective Requirements: If we are under a legal obligation to disclose or share your personal data, or when necessary to protect the rights, property, or safety of Taylor Gray, our customers, or others. This may include exchanging information with other companies and organizations for the purposes of fraud prevention and credit risk mitigation.

 

Third-Party Links

Our website may contain links to websites of partners, advertisers, and other third parties. Please be aware that these websites have their own privacy policies, and we are not responsible for them. We recommend reviewing their policies before providing any personal information.

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Verifying Your Information

You can review the information you've provided to Taylor Gray by contacting us using the email or address below. For security, we may ask you to verify your identity or provide proof of your information. This is to protect our customers and visitors, as required by data protection laws. We advise against using your browser's password saving feature to prevent unauthorized access to your personal information.

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Contact Us

You have the right to access the information Taylor Gray holds about you. We value hearing from our customers, including feedback and complaints. Your input helps us ensure your satisfaction. We want you to return to our site and recommend us to others. If you have any questions, feedback, or want us to stop processing your information, please contact our customer service team. We're happy to help.

You can reach us by call/WhatsApp at +971 (0) 58 251 6738 or email at taylorgraysales@gmail.com.